Refunds Policy 

Refunds Policy – Online Job Advertisements

We aim to provide a reliable and effective advertising service. Please review the following refund terms before purchasing:

1. Non-Refundable Once Published
Once an advert is submitted and confirmed for publication, it is typically non-refundable, as the service is considered fully delivered at the point of publication. By confirming your order, you acknowledge and agree to the immediate delivery of the service and waive your right to cancel under applicable consumer protection laws.

2. Refunds Before Publication
If you wish to cancel your advert before it goes live, please contact us immediately at enquiries@thegardenersguild.co.uk. We may issue a full or partial refund depending on the processing status of your advert.

3. Exceptional Circumstances
Refunds may be considered in the following situations: Technical issues that prevent your advert from being displayed properly. Duplicate payment or billing errors. Service failure on our part that materially impacts the performance or visibility of your advert. All refund requests must be submitted in writing within 14 days of purchase, and include your order details and reason for the request.

4. How to Request a Refund
To request a refund, please email us at enquiries@thegardenersguild.co.uk with:
- Your full name and contact details
- Reason for the refund request

We aim to respond within 3–5 business days.

5. Final Decision
All refund decisions are made at our sole discretion, in line with this policy. Refunds, where approved, will be issued to the original payment method.